“Lucia is a very committed and competent lecturer. She succeeds in imparting knowledge in a pleasant, varied, and dynamic way. She skillfully combines and shows the connections between sales management, organizational development, and leadership.
Her broad experience as well as her in-depth know-how allow her to answer the individual questions of the participants in a very precise and practice-oriented way. She encourages reflection and questioning, and motivates the participants in their technical and leadership skills with targeted approaches. The knowledge gained enables participants to critically review the implementation of their own sales strategy and to make concrete improvements at the organizational and employee level. Highly recommended! “
HSLU CAS Sales Management - Operational Sales Management & Leadership DW, Chairman of the Management Board, Financial Services Provider
“With the desire to adapt our customer advisory services to the challenges of the future, we decided to participate in the sales optimization program. Thanks to the active support of Lucia, the jointly defined sales target was not only achieved, but even surpassed our goal! What we achieved is a significant increase compared to the previous year's figures!
Lucia's coaching sessions and the structured approach through workshops, coaching and support of managers and employees led to a review and change in behavior. The result was a greatly increased positive approach and more targeted advice to customers. As a manager, I was able to benefit from Lucia's distinctive expertise in leadership and change management issues and support my team and the organization in this change process. Due to the impressive and quickly attained results, I am confident that we will all continue to apply what we have learned and changed in our everyday lives in order to achieve the goals we have set ourselves."
Program to increase sales performance and optimize the consulting culture SI, Head of branch office
"As a young management team, our aim was to promote and develop our leadership skills. Thanks to the support of Lucia, we now take on a broader range of management responsibilities and provide more targeted support to our employees. Through the transfer of knowledge, we have also succeeded in increasing the personal responsibility and motivation of our employees - a management style adjustment that is proving its worth.
A not insignificant element of Lucia Bonatesta's intervention was the improvement of communication across the various hierarchical levels of our organization. The result is not only a better understanding of each other, but also a more inclusive and goal-oriented cooperation. Lucia's work is characterized by empathy and appreciation. She very quickly succeeds in identifying organizational characteristics and in working out individual and goal-oriented solutions in a constructive setting with the individual, as well as "advancing" the entire organization as a unit with concrete measures. New procedures and ways of dealing with people become established very quickly and are clearly expressed in the atmosphere and in the figures. We would like to thank you very much for your support and for what you have achieved"
Business focused Middle Management DevelopmentFW & RF, Head of Branch Offices & PK, Head of Investment Consulting
"High professional competence and a very good general education distinguish Lucia. She succeeds in analyzing non-transparent problems together with the client step by step, making them understandable and comprehensible. This enables the client to go through a central development process. Her ability to put supposedly diffuse ideas into context and focus on the core guarantees a goal-oriented and successful approach. These skills are paired and supported by her strong intuition and perseverance, which allow her to empathetically "keep up" with resistance in order to pragmatically achieve the personal goals of her clients with humor and a positive attitude.
Thanks to this coaching I have been able to get light into my personal "black box". I feel more confident in making decisions and act more in accordance with my own personality. I recommend it to all those who want to solve problems, strengthen themselves and put themselves in a position to tackle (changes)."
Transformational MentoringLC, Executive in the health industry
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